Technical Services


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When the products arrive at the site, our personnel will arrive at the same time and inspect them together. The well will provide technical consulting services on handling, storage and precautions of the products.

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During the installation phase of the product, our technicians will assist in the construction guidance on site, and timely handle the problems encountered during the construction process.

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Provide product instructions, technical data and spare parts as required by the contract.

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For the relevant product questions provided by the buyer, reply within 15 minutes. If it is necessary to send someone to the site, the after-sales service personnel will arrive at the site within four hours, so that the problem can be handled in time.

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Free user personnel training, introduction of product performance, construction precautions, maintenance knowledge

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Establish a hotline to keep abreast of the product situation and receive complaints from users, so as to arrange technicians to answer questions or rush to the scene in time;

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Strengthen the contact with customers, pay attention to the opinions of users, establish user quality tracking information cards, improve user files, and pay a return visit to the products to understand the use of products, so as to ensure the long-term safe and reliable use of our products;

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The warranty period for this equipment is 12 months from the date of issuance of the acceptance certificate. The supplier shall provide free repair or replacement of the damage and failure caused by the quality problem of the product itself.

Research Institute is engaged in the research and development of new technologies, new processes, new products and new equipment of composite materials, focusing on the manufacture of intelligent equipment of composite materials, and providing high-efficiency and low-cost overall solutions for the "one-to-one" of composite material manufacturers



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